Department: Lagoon Marina
Job Objective
The 12M Commercial Boat Captain will operate a water taxi service within the Mina Al Arab community, providing safe, reliable, and efficient transportation for residents and guests. The captain will ensure a smooth journey while adhering to safety standards and offering excellent customer service.
Key Responsibilities
- Navigation and Operation: Operate the water taxi safely across designated routes within the community. Maintain punctual schedules and efficient routes for resident convenience.
- Safety and Compliance: Ensure passenger comfort, satisfaction and safety at all times by adhering to UAE maritime laws. - Conduct pre-departure safety briefings for passengers.
- Vessel Maintenance: Perform daily inspections and oversee routine maintenance of the water taxi to ensure seaworthiness. - Report technical issues promptly and coordinate repairs.
- Customer Service:Greet passengers warmly, assist with boarding and disembarking, and address inquiries. - Maintain a professional and friendly demeanor with all residents and guests.
- Administrative Duties: Maintain logs of trips, passenger counts, fuel usage, and any incidents. - Submit reports on operations, including suggestions for service improvement.
- Community Engagement: Be a positive representative of the Mina Al Arab community by fostering goodwill with residents.
Skills Required
- Navigational Skills: Proficiency in operating and maneuvering a 12M vessel in shallow and busy waterways. - GPS, radar, and other navigational tools knowledge (advantage)
- Safety Knowledge: Understanding safety protocols for small passenger vessels and handling emergencies.
- Attention to Detail: Vigilance in monitoring weather conditions, vessel performance, and passenger safety.
- Local Knowledge: Familiarity with Mina Al Arab’s waterways and surroundings
Qualifications Requirement
- Education: High school diploma or equivalent.
- Licensing and Certifications: Valid UAE Small Vessel Captain’s License (12M). - STCW Certification for passenger safety and first aid. - RYA or other relevant maritime certifications (preferred but not mandatory).
- Minimum of 2 years of experience as a captain on a similar-sized or larger passenger vessel. - Experience providing transportation services, especially in community or hospitality settings.
Experience Requirement
- Minimum of 2 years of experience as a captain on a similar-sized or larger passenger vessel.
- Experience providing transportation services, especially in community or hospitality settings.
Other Requirements:
- Proficiency in English (mandatory); Arabic is an advantage.
- Medical fitness certificate for maritime operators.
- Demonstrated knowledge of UAE maritime laws and Mina Al Arab community guidelines
- Valid UAE residency visa or work permit.
- Medical fitness certificate for seafarers.
Preferred Personality Traits
- Approachable and Friendly
- Punctual and Reliable
- Calm Under Pressure: Ability to handle emergencies and challenging weather conditions effectively.
